Frequently Asked Questions
Everything you need to know about our premium salon equipment and services.
What is the typical shipping time for salon equipment?
Orders are typically processed within 1-2 business days. Delivery times range from 3 to 7 business days depending on your location and the size of the equipment.
Do your salon chairs come with a warranty?
Yes, all OmySalon styling chairs and equipment come with a 1-year limited warranty covering manufacturing defects and hydraulic pump issues.
What is your return policy for beauty furniture?
We offer a 30-day return policy. Items must be in their original packaging and unassembled state to be eligible for a full refund.
Are the salon stools and chairs easy to assemble?
Every product includes a detailed instruction manual and all necessary hardware. Most items can be assembled within 15-30 minutes.
Do you offer bulk discounts for new salon openings?
Yes, we provide special package pricing for entrepreneurs furnishing a full studio. Please contact our sales team for a custom quote.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible financing options through Klarna and Afterpay to help you manage your startup costs.